Supporting audit-ready operations

Your Agency Deserves to Thrive Not Just Survive the Next Survey.

We help home health agencies across Ohio become audit-proof, fully compliant, and built for growth — using a proven system that actual CMS surveyors have called 'light years ahead' of the competition.

"Light years ahead of other agencies — including multi-location companies doing millions in revenue."


— CMS Surveyor, Ohio

Our Services

We build the systems that keep your agency survey-ready, audit-proof, and operating with confidence under CMS standards.

Revenue & Payer Optimization

We help agencies reduce denials, improve billing accuracy, and align operations with payer requirements to protect and strengthen revenue.

Growth System Implementation

We design and implement patient acquisition and referral systems that create consistent census growth without guesswork or instability.

Survey Readiness & Risk Prevention

We proactively identify compliance gaps before surveyors do, reducing risk of citations, penalties, and operational disruption.

Documentation & Clinical Systems Optimization

We streamline OASIS, clinical documentation, and personnel file systems to ensure accuracy, consistency, and compliance at scale.

About Us

Built on 25+ Years of Home Health Operations and Compliance Expertise

Dan Whittingham spent 25 years building and operating a home health agency in Ohio. During that time he built a compliance system so effective that CMS surveyors started commenting on it — telling him his agency was operating at a level they rarely encountered, including at agencies doing millions more in revenue. That system is now available to your agency.

25+

Years Experience

Why Agencies Work With Us

Proven Systems. Operator-Built. Survey-Tested.

Core Programs

Flexible, High-Impact Consulting Built Around Your Agency’s Needs

Structured engagements designed to make agencies audit-proof, operationally stable, and built for growth.

We don’t sell hourly consulting. Every engagement is a defined system designed to reduce compliance risk and increase operational performance.

Shield Assessment

Audit Readiness & Risk Diagnosis

A full operational and compliance evaluation of your agency across documentation, clinical records, billing, personnel files, and QAPI systems. We identify exactly where you are exposed and deliver a prioritized roadmap to fix it.

  • Full CMS-focused compliance audit

  • Clinical record & OASIS documentation review

  • Billing & claims risk analysis

  • Personnel file & HR compliance check

  • QAPI program evaluation

  • Survey readiness scoring (red / yellow / green)

  • Written Audit Risk Report (top vulnerabilities identified)

  • 90-day corrective action roadmap

Fortress Build

Full Compliance & Operations System Rebuild

A complete rebuild of your internal systems using our proprietary audit-ready framework.

We eliminate documentation gaps, strengthen billing integrity, and build survey-ready operations that hold up under CMS scrutiny.

  • Complete documentation system overhaul

  • Personnel file & HR compliance infrastructure rebuild

  • Clinical record & OASIS optimization system

  • Billing & denial prevention protocols

  • QAPI program structure design

  • Survey readiness training for staff & leadership

  • Managed care alignment (Buckeye, Aetna, etc.)

  • Mock CMS survey with full debrief

  • Policy & procedure library update

Growth Engine
Patient Acquisition & Revenue Systems

We build structured referral pipelines, CRM workflows, and outreach systems that create consistent patient flow and revenue growth.

Designed to turn compliance strength into competitive advantage.

  • Referral engine built (physicians, hospitals, discharge planners)

  • CRM implementation (GoHighLevel / HubSpot)

  • Outreach scripts, cadences & follow-up systems

  • Digital presence & Google Business optimization

  • Reputation & review generation system

  • Outbound B2B outreach campaigns

  • Intake-to-admission conversion tracking

  • 90-day performance optimization review

Find Out Where Your Agency Stands — In 30 Minutes. Free.

Book a free Audit Risk Preview Call with Dan. In 30 minutes he'll identify your top 3 compliance risks on the spot. No pitch. No pressure. Just 25 years of expertise working for you — completely free.

FAQ's

frequently asked questions

What does the Shield Assessment include?

A full CMS-focused compliance review covering documentation, clinical records, billing, HR files, and QAPI systems. You receive a written Audit Risk Report and a 90-day remediation roadmap.

Do you work with agencies outside Ohio?

We primarily start in Ohio due to payer and regulatory expertise, but expand to other Midwest states depending on fit and capacity.

How quickly can we start?

Most agencies begin with a Shield Assessment within 7–14 days of booking, depending on onboarding and document access.

What happens after the assessment?

We walk you through your compliance risks and, if needed, move into the Fortress Build — where we rebuild your systems for audit readiness and operational stability.

What makes you different from other consultants?

We are operator-built, not theory-based. We combine 25+ years of real home health operations with compliance systems and growth infrastructure — not just advice or audits.

Home Health Compliance & Growth Systems

Resurgence Health Group helps agencies become audit-ready, operationally stable, and positioned for consistent growth through proven compliance systems and patient acquisition strategies.

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Contact Details

  • (330) 651-4998

  • OH.US

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